Return Policy for Lecture Home
a product of Coder Veda - RASSP TECH (OPC) PRIVATE LIMITED
Last Updated Date: 19/12/24
We strive to ensure customer satisfaction with our educational services and products. This Return Policy outlines the conditions under which refunds or returns are granted.
Refund Eligibility
Refunds may be requested under the following conditions:
- Online courses: Refunds are available within 7 days of purchase if less than 20% of the course has been accessed.
- Tutoring services: Refunds are granted for cancellations made at least 24 hours before the scheduled session.
- Study materials: Refunds are only applicable if materials are defective or not delivered as promised.
Non-Refundable Items
- Completed tutoring sessions.
- Digital products or downloads once accessed.
- Subscriptions after the first session or month of access.
- Offline classes once they have commenced.
How to Request a Refund
- Contact us at support@lecturehome.com with your order details and reason for the refund request.
- Refund requests will be processed within 7-10 business days.
Replacement Policy
For defective study materials, replacements will be provided at no additional cost after verification of the defect.
Changes to Policy
We reserve the right to update this Return Policy at any time. Changes will be posted on our website and will apply to future purchases.
Contact Us
For questions or concerns about these Terms of Service, please contact us at: support@lecturehome.com
Attn: Lecture Home Team
RASSP TECH (OPC) PRIVATE LIMITED,
A - 1/519-520,
SECTOR-6, ROHINI,
DELHI-110085,
DELHI, INDIA.